Terms & Conditions

Smart Polish Pro is a trading name of Astute Innovation.


Astute Innovation uses reasonable care to make sure that the information appearing on this site is accurate and up-to-date. However, errors and omissions do occur and the user should not take the accuracy of the information for granted but should check directly with the manufacturer. None of the material contained in this Site is to be relied upon as a statement or representation of fact.
Astute Innovation has no control over the use to which the information may be put by the user and accordingly shall not be liable for any loss of profits or contracts or any indirect or consequential loss or damage arising out of or in connection with the use of such information. The statutory rights of a customer dealing with Astute Innovation as a consumer shall remain unaffected.
Click here to view our legal disclaimer.


Astute Innovation cannot and has not reviewed all of the sites linked to this website and cannot be liable for their content. Users link to other sites at their own risk and use such sites according to the terms and conditions of use of such sites.


Astute Innovation do not give permission to use, copy and distribute materials appearing on this Site or any related graphics unless where specifically stated. Pages can only be downloaded and printed for personal use only.


Astute Innovation is not responsible for any misuse of any products sold, leased or distributed by Astute Innovation.
Astute Innovation is not affiliated with or endorsed by any products or companies bearing and direct or indirect resemblance on www.smartpolishpro.com



You can Order Products online via this website or in specific insances, by telephoning Astute Innovation. When you place an Order for a Product in any of the ways described above ("Order") you are offering to buy it for the price stated, subject to these Terms.
When you place your Order online you will be sent an email to confirm that we have received it. This email confirmation will be produced automatically so that you have confirmation of your Order details. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to meet your Order. Once we have sent the confirmation email we will then check availability and contact you with a further email. If the Product is available and the details of the Order are correct, this email will be deemed an acceptance and will specify delivery details and confirm the price of the Products purchased. If the Product is not available we will also let you know by email.
Astute Innovation may cancel any sale and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time at its sole discretion. If an order is cancelled, any payment made for the products will be refunded in full. This does not affect your statutory rights. All new Orders are deemed separate and each is treated individually.


The price for each product is shown on Smart Polish Pro and includes V.A.T as applicable.
We always try to make sure that the prices on Smart Polish Pro are accurate but errors may occur. If we discover an error in pricing of the products in your order we will inform you as soon as possible using the contact details you supply us with. We will then give you the option of reconfirming your order at the correct price or cancelling it. (If we are unable to reach you we will treat the order as cancelled). If an order is cancelled, any payment made for the products will be refunded in full.
You will be notified of the delivery costs automatically before you submit your credit card details, based on the delivery address you specify.
Prices are quoted on Smart Polish Pro in GBP - outside United Kingdom your credit card company should exchange the amount charged to the currency of your country at the current rate.
Please note that both charges and refunds are in GBP and Astute Innovation cannot be held responsible for any loss due to exchange rate fluctuations.
Customers are responsible for Import Duty/Tax in their respective countries. Unfortunately we cannot advise you what these costs will be - please consult your local customs office for more information.
If an item is bought during a sale, you will be refunded the sale price. 


You must pay for your Order before it is delivered. You can do so by credit/debit card.


Orders may be processed online, or by telephone, using a credit card (VISA, MasterCard, American Express and Diners Club) or debit card (Visa, Mastercard, Maestro). Payments are accepted globally. We aim to debit money from your account within one working day after receiving your order.


To ensure that shopping online is secure, your credit/debit card details will be encrypted to minimise the possibility of someone being able to read them as they are sent over the Internet. Security is very important to breffo and as such we are currently using Shopify, PayPal & Stripe to process orders for both our and our customers piece of mind. 
Your credit card company may also do security checks to confirm it is you making the order. All order details and invoices will be sent to the credit card billing address and not the delivery address where the named recipient of the order differs. Your order will appear on your statement as 'ASTUTE'.
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We try to keep Smart Polish Pro as up to date as possible but cannot guarantee that any particular product will always be available. If we can't supply a product you will not be charged for it and we will refund or re-credit your account with the amount debited by us.
All offers are available while stocks last. If we are unable to supply a product you have ordered, we will notify you as soon as we can after receiving your order. If this happens, you may cancel your order and we will refund you the money you have paid for it, or have the opportunity to choose an alternative / similar item.


Astute Innovation delivers to all UK destinations, EU destinations, US States and US Territories. Astute Innovation will endeavour to deliver to all other international destinations not aforementioned, however, customs, duties, and all other levies will not be the responsibilities of Astute Innovation. Shipping to international destinations outside the UK, USA and EU zone may incur additional costs. Should Astute Innovation be unable to deliver to any destination, for any reason, after payment has been made, a notification will be sent and a refund in full will be made.
You will be notified of the delivery costs automatically before you submit your credit card details.
If your order is made online but you do not pay by credit card, or if you order in any other way, please contact us for details of the delivery charges prior to ordering.
Astute Innovation aims to deliver products via our courier network within 1-5 working days in the UK and 5-10 working days outside the UK. In most circumstances, however, each product has a link on the product page stating the estimated delivery time for that product and you should refer to these for more details about delivery times.
Orders are despatched either by standard mail, international airmail, international signed for, international tracked & signed for or international courier service. If sending by courier, the couriers require a signature so please specify an address where someone will be able to sign for your Products.
We will make every effort to deliver within the time stated on Astute Innovation but we will not be liable for any loss caused to you by late delivery.
If the products are not delivered within the estimated delivery time which we quote, please contact us by telephone or email and we will try and ensure that you receive your order as quickly as possible, or if you wish you may cancel your order and we will refund the money you have paid. Please note that while items sent by international airmail usually arrive within 3-10 working days, some parcels may take longer to be delivered. We cannot refund until goods are returned or declared lost.
If declared lost by courier after 2 weeks, we will send a replacement out.
Please order from Smart Polish Pro with enough lead-time to prevent any loss or disappointment resulting from the delivery time as we cannot be responsible for this.
If goods returned to us as not called for, we reserve the right to charge for re stocking or re delivery.
This does not affect your statutory rights as a consumer.
Astute Innovation does not give you any right or interest in any copyright or intellectual property rights in any product nor the right to copy them.
The copyright in Astute Innovation and the content of all the software, web site and pages relating to the Smart Polish Proweb site is owned by, or licensed to Astute Innovation, unless otherwise specified and may not be used, copied or altered without our expressed consent.
Copyright extends to the design, look and feel of Astute Innovation, all photographs on it and its marketing materials.
You may use Smart Polish Pro for private and personal non-commercial use only - i.e. to view, copy and print portions of Astute Innovation for the sole purpose of placing orders. The materials on Astute Innovation may not be used for any other purpose.
Astute Innovation does not make any warranty or representation in respect of any other trade mark and the trade marks of the brands featured on Astute Innovation.


Astute Innovation has tried to make the descriptions (including all pictures) of the products as accurate as possible but you should check the dimensions stated on Smart Polish Pro or contact us for exact sizes.
Astute Innovation shall insure ordered products at their retail value whilst being delivered to you. Please check the delivered products as soon as possible on receipt as we will not cover any subsequent loss or destruction.
Astute Innovation will provide its services with reasonable skill and care but does not give any guarantees, warranties or representations in respect of any other person's services.
Because of the nature of the Internet Astute Innovation provides and maintains Astute Innovation on an "as is", "as available" basis and makes no promise that use of Astute Innovation will be uninterrupted or entirely error free. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.
Our website may contain links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.
You will be responsible for any breach of these terms by you and if you use Astute Innovation in breach of these terms you will be liable to and will reimburse Astute Innovation for any loss or damage caused as a result.
These terms above shall not limit any rights you might have as a consumer that may not be excluded under applicable law nor shall they exclude or limit Astute Innovation's liability for death or personal injury resulting from its negligence nor any fraudulent representation.
Astute Innovation will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation Internet outages, communications outages, fire, flood, war or act of nature.
Please read the instructions, manuals and other user documentation that comes with your products carefully. Astute Innovation will not advise on their use or operation or the manufacturer's guidelines. You are urged to use all products safely and in accordance with the manufacturer's guidelines.
These terms do not affect your statutory rights as a consumer, which are available to you.
Subject as aforesaid, to the maximum extent permitted by law, Astute Innovation excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to Astute Innovation and Astute Innovation shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:
- any incorrect or inaccurate information on Smart Polish Pro
- any interruptions to or delays in updating Smart Polish Pro
- any damage to goods, products or persons while using Smart Polish Pro products
- the infringement by any person of any Intellectual Property Rights of any third party caused by their use of Smart Polish Pro or any product purchased through Smart Polish Pro
- any loss or damage resulting from your use or the inability to use the Smart Polish Pro web site or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control
- any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong
- any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing, using or downloading Smart Polish Pro, or from transmissions via emails or attachments received from Smart Polish Pro or its licensees and affiliates
- the availability, quality, content or nature of the other sites on the Internet that are owned and operated by third parties ("External Sites") to which Smart Polish Pro link and web sites located on or through any External Site nor for any transactions involving External Sites (including as to 'cookies', personal data, confidential information, or purchases of domain names or other services). You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links, web site or transactions;
- all representations, warranties, conditions and other terms which but for this notice would have effect.
Astute Innovation may refuse you access to the web site at any time if we consider it necessary.
Astute Innovation may also terminate this agreement and immediately remove, cancel or suspend access to and use of Smart Polish Pro upon breach of any part of these Terms whatsoever. Termination shall be without prejudice to Astute Innovation's other rights.
Astute Innovation acts as principal on its own account and not as an agent for you or any other person.
If Astute Innovation does not enforce any provision of this agreement such will not be considered a continuing waiver.
In the event that any part of these terms is held to be unenforceable, such part will at Astute Innovation's option be construed as far as possible to reflect the parties' intentions and the remainder of the provisions will remain in full force and effect.
These terms constitute the full agreement between you and Astute Innovation and may only be amended in writing. They apply to the exclusion of all other terms or conditions of contract proposed.
Since we are aiming Smart Polish Pro at a global market, we cannot guarantee that it accords with local laws of any other countries (though we will try to make sure it does).
Use of Smart Polish Pro and these terms are subject to the laws of UK and the jurisdiction of the UK Courts.